‘I’m amazed that M&S Bank turned me down’
Our consumer expert helps a reader convinced that the high street giant is cherry picking its clients
What’s the delay over our marriage tax allowance?
A reader is awaiting confirmation from HMRC over the transfer of part of her personal allowance to her husband
‘My prepaid currency card won’t work’
Our consumer expert helps a reader who has been unable to activate a currency card
‘My clocks were damaged, but Parcelforce won’t pay’
Our consumer expert helps a reader seeking compensation for goods smashed in transit
‘Why is Orange making it so hard for me to leave?’
A reader is threatened with debt collectors despite paying a 'final' bill
‘Leeds Building Society is cancelling our savings account’
A couple who have a regular savings account with Leeds are told they must transfer their money into an alternative…